Terms and Conditions
We are committed to providing clear and informative business to Terms and Conditions.
These Terms and Conditions and our Privacy Policy, govern your use of the Witchy Treats UK website (www.witchytreatsuk.co.uk) and your relationship with Witchy Treats UK. Please read them carefully as they affect your rights and liabilities under the law. If you do not agree to these Terms and Conditions and/or our Privacy Policy, please do not create an account, or use the Witchy Treats UK website.
Use of the Witchy Treats UK Website
The Witchy Treats UK website is provided for our customers and are therefore subject to these Terms and Conditions and our Privacy Policy. By using the Witchy Treats UK website, you agree to be bound by these Terms and Conditions and our Privacy Policy.
Privacy Policy:
Please check our Privacy Policy webpage for details about how we use your personal information and protect your privacy.
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Sale Of Goods:
General terms used in this policy:​
Seller - Witchy Treats UK
Customer - Account Holder
Order - Products listed on your order, order confirmation email and order invoice
Goods - Products listed in your order
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General
Every purchase you make shall be deemed performed in the UK.
UK law shall govern every aspect of contractual agreement concerning purchases made from
Witchy Treats UK.
No order will be deemed to constitute a contract of sale, irrespective of the manner of its transmission to us, the seller until the order has been dispatched by us. We will confirm that the Order has been dispatched by a Dispatch Confirmation email. This confirmation email amounts to an acceptance by Witchy Treats UK of your offer to buy goods from us.
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Your Account
The customer is responsible for all aspects of the account with us. Please keep your password safe and do not pass it on to any third parties.
Your Account Password
You can amend any of your account information including your name, address, email address and password by selecting My Account after logging in. If you cannot remember your password, you can request a password reset link to be sent to your registered email address by selecting Password Forgotten? from the login page however, if you no longer have access to your registered email address and cannot login, please contact us and we can resolve this issue for you.
We reserve the right to remove your account if your registered email address becomes unavailable.
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Newsletter Subscription
We aim to regularly email all subscribers to our newsletter. Subscription can be made when creating your account with us, or amended by selecting Subscribe, or Unsubscribe from newsletters and from My Account at the top of the page. To un-list from our emailed Newsletters, please select the unsubscribe link at the bottom of the emailed Newsletter.
Your Orders
All orders placed with us can be viewed when you login to your account. You will be notified by email of all order status updates and these can be also viewed when you login to your account.
Prices
All prices are displayed and payable in British Pounds (GBP) and include VAT (value added tax) where applicable.
The price payable shall be that displayed at the time of ordering.
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Free Shipping
Free Shipping is offered to UK Mainland addresses only. Free Shipping will only be available once your basket has reached the appropriate promotional value of £40.00, or over.
Payment
Payment is due at the time of order. Goods remain the property of Witchy Treats UK until the order is fully paid for.
All payments are processed securely through our payment service provider: Wix Payments.
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Missed Delivery
If you have missed a delivery from us, please follow the instructions left by Royal Mail.
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Refunds Policy
You must contact us within 48 hours of receipt of Goods if you wish to return part, or all of your Order.
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Legal Liability
The contracts from the sales of goods by Witchy Treats UK shall be subject to and governed by English law.
Liability of Witchy Treats UK shall in no circumstance exceed the original value of the price charged for the goods. Witchy Treats UK cannot accept liability for injury, or negative consequence of using the products it sells.
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Acceptance Of Terms
By placing an order with Witchy Treats UK the Buyer is agreeing to be bound by the Sellers terms and conditions.
This does not affect your statutory rights as a customer.
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Miscellaneous
Anyone caught wilfully entering an erroneous, or fictitious account, or order will be prosecuted to the fullest extent of the law. Witchy Treats UK tracks the electronic fingerprints of every order placed on our website to enable us and all legitimate crime prevention and prosecution authorities to trace individual users engaging in criminal activities on our website. We reserve the right to delete fictitious accounts without notice.
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Terms and Conditions Amendments
Witchy Treats UK may amend these Terms from time to time and place the new version on our website. For users purchasing goods, or registering on our website for the first time, all purchases from the date that the amended terms are placed on our website onwards will be governed by those new terms. Otherwise, such changes will be effective against existing users thirty days following posting of the amended version on our website. Your continued use of our website following Witchy Treats UK posting of any changes will constitute your acceptance of such changes. If you do not agree to any changes to these Terms, then sadly, your only remedy is to cease using our website.
These Terms supersede any and all other conditions, understandings, commitments, agreements or representations (except fraudulent misrepresentations) relating to your purchase, whether oral, or in writing and contain the entire agreement between Witchy Treats UK and you relating to your purchase. Witchy Treats UK advises that you print off and keep safe a copy of these terms and conditions once your order has been accepted by Witchy Treats UK. We will store a copy of the contract entered into by you with Witchy Treats UK. You are advised to read (and are responsible for reading) fully all information on this website.
If any provision of these Terms shall be held by any competent authority to be invalid, or unenforceable in whole, or in part, the validity of the remaining parts of these Terms and the remainder of the affected provision shall be unaffected.
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Complaints and Queries
Witchy Treats UK tries to meet the highest standards in online trading. For this reason, we take any complaints we receive about our services very seriously. We encourage people to bring it to our attention if they think that our services, products, or terms and conditions are unfair, misleading, or inappropriate. We would also welcome any suggestions for improving our procedures.
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Changes To Our Terms And Conditions:
We keep our terms and conditions under regular review. This terms and conditions policy was last updated on 10th November 2023.
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Our Contact Details:
Witchy Treats UK
E-Mail: witchytreatsuk@outlook.com